Patent granted to Call Compliance for Do-Not-Call Blocking system

by Anonymous

Glen Cove, NY, November 30, 2001: Call Compliance, the foremost provider of compliance solutions has been granted a US Patent for Teleblock – a carrier network based Do-Not-Call service utilizing SS7, which blocks outbound calls to numbers on state mandated, proprietary and third party do-not-call lists. SIT tones are embedded in Teleblock’s “restricted number” message for predictive dialers.



With this pioneering service, companies are able to comply and adhere to do-not-call and do-not-fax rules effortlessly. Teleblock screens outgoing calls via the company’s telephone lines or circuits. If a number appears on the do-not-call list, the call is blocked and a “restricted” number message is played. Telemarketers administer their own database through Call Compliance’s web based interface. As part of its service, Call Compliance supports the cumbersome task of obtaining and managing the various state lists on behalf of the telemarketers.



Since Teleblock’s service is offered through telephone carrier networks there is no need for additional hardware or software. “Participating telephone companies can offer TeleBlock to their customers as they would any other value-added service such as Calling Cards or Audio Teleconferencing” said Stefan E. Dunigan, Call Compliance’s Vice President of Operations. “Teleblock provides participating telephone companies with a much needed value-added service to help them compete in the highly competitive telecommunications marketplace. It allows carriers to not only secure new business and optimize their network resources, but retain existing business and maintain a highly content and satisfied customer base,” added Mr. Dunigan. Presently, TeleBlock provides this outbound do-not-call solution for thousands of brokers, telemarketers and hordes of dialers utilized by many high-end telemarketing operations. “Call Compliance is offering Teleblock do-not-call technology to any local exchange carrier (LEC), competitive local exchange carrier (CLEC) or long distance service providers that meet our qualifications as a business partner” noted Alison Garfinkel, President of Call Compliance. “We have customers calling us or calling the carriers directly to obtain Teleblock.”



The average consumer receives over two telemarketing calls a day making do-not-call one of the top consumer complaints nationwide. The do-not-call laws were adopted in 1991 by the FCC followed by the FTC in 1994. Years later, States began adopting state run do-not-call lists. Now, with well over five million do-not-call numbers in more than twenty-five States; fines have increased markedly, violations are more evident than ever and states are adding new, far more strict telemarketing rules to calm the cries of their consumers. “Failure to comply is not an option for companies whom telemarket,” added Garfinkel. “With the turn of the century and enfrigement of one’s privacy being the issue of our day, this patent is a milestone for not only Call Compliance, but the telemarketing industry and consumers. Our customers cannot believe how simple we make compliance. The previous attempt of our clients to comply by merging and purging lists were costly, monopolizes lots of manhours and were highly ineffective. TeleBlock affords companies that telemarket the luxury of outbound do-not-call compliance with virtually no cost and minimal effort”.

Undoubtedly, outbound cold calling guidelines will become increasingly rigorous and far more costly with the regulation of telephone sale calls becoming global and even more complicated. Teleblock eliminates this challenge because knowing the law is only half the battle. “If the phone is ringing and you have asked not to be called, then you can rest assured it is not a customer of ours!” proclaims Garfinkel.

Call Compliance, Glen Cove, NY, is a privately held company. Its products ensure regulatory and statutory compliance by automating and simplifying the compliance process. Their flagship product, Teleblock, is the industry standard in do-not-call compliance. www.callcompliance.com. 1-888-674-6774